Quality and environmental policy

Dica, a company dedicated to the manufacture and marketing of furniture and accessories, has adapted to the needs of Quality and Productivity with the respect and care that the environment demands in an increasingly competitive market, adopting for this purpose an Integrated Quality and Environmental Management System whose scope covers:

“The Design, Production and Installation of Kitchen and Bathroom Furniture, Wardrobes and Accessories”

The Dica Management ensures that this Policy is understood, implemented and kept up to date at all levels of the company, and expresses its commitment to quality and the environment, with the definition and dissemination of this Policy to all the organisation’s personnel and to any interested external party.

Dica’s Management declares the following points of obligatory compliance for the whole organisation:

• Quality and the Environment are a fundamental part of Dica’s strategy and a permanent challenge, and the image, competitiveness and success of the company depend on them.

• The responsibilities of all the areas of the company must be permanently coordinated.

• Fulfilling and satisfying the needs and expectations of all interested parties, especially the requirements of our Customers..

• Compliance with all legal and other requirements to which the organisation may subscribe.

• Dica’s fundamental mission is the continuous improvement of its products, services and environmental performance, through a constant effort to update its facilities, equipment and knowledge, allowing us to differentiate ourselves from the competition in terms of quality, innovation and environmental performance. This improvement is achieved through:

    ◦ Constant review of the method of design and manufacturing.

    ◦ Establishing continuous training, communication and awareness systems that are effective in improving quality and respect for the environment.

    ◦ Prevention as a system for reducing defects and the environmental impact of the company’s activities.

    ◦ Decision-making and problem-solving as a team.

We all have the obligation to carry out our work with maximum efficiency and care for nature, always with the aim of satisfying all customer expectations while maintaining respect for the environment. 

ALL THIS IS CALLED: TOTAL QUALITY

March 2018 - Management